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You can see there's at least 3 Google Docs that she cannot see there.

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Here is a screen capture from the parent who can't see it:

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The 2 parents that have this issue are using the iOS app.  Thank you for looking into it.

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I am trying to send the file to all parents, some can see it, others cannot.    The issue they are having is that the cannot see the file icon in the messages. Here is what I send them:    The fil...

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[Solved] Trouble with Communication with Parents

 Hi,   I'm having an issue with sending messages to parents. When I type a message and send to all parents, everyone can see it. When I share a Google Doc (via the Google drive button), some parent...

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