[Solved] Approving Parents



I have parents logging in, but when I hit approve parent, it just says saved and then the approve screen opens again to ask if I want to approve them. But it isn't approving them. How can I approve them?


Jason,

If you keep clicking approve it eventually goes away. I then look at the list and hit approve again by the student/parent link. After that when it does say saved I click to a new page and then return to the parent list and usually it says confirmed.

 

It is a bit glitchy, I'm not sure why, but its never not approved a parent for me. I've just had to click multiple times.

Thanks, you're advice was really helpful.

Glad it helped =]

Hi, Jason and Kameron!

There is indeed a delay when approving parents. The dev team is looking into the issue. :-)

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