Quest map not showing on students app?



One of my students has an LG phone and her app works fine, except on the quest tab it just shows a white screen, no map or icons she can tap. She has reloaded the app and told me she deleted and re-downloaded. I was wondering if this is a common issue on some phones or if we are doing something wrong.

 

Thank you!


Hi Patrick!

I am going to convert this into an email ticket so we can diagnose this together and get to the bottom of this. :)

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