Submit a request

Common questions when getting started

You may have some questions regarding Classcraft, even before you start playing. Don’t worry, we’re here for you!

Below are some questions commonly asked by teachers before they start using Classcraft. If you have any other questions for us, please contact us on our live chat or at support@classcraft.com.

 

Q: Do I have to download anything to play Classcraft?

A: You don’t have to download anything. The game will run in your regular web browser. Please note that the game is optimized for Chrome, Safari, and Edge.

Q: Which platform or operating system does Classcraft work on?

A: You can play Classcraft from the Chrome, Safari, or Edge web browsers on your computer. The game will also run on your phone or any other mobile device with our dedicated apps. You may download our app from Google Play (Android) or the App Store (iOS). You can also access the game using a Chromebook with your regular Google login.

mobile1.jpg image3.png mobile3.jpg

Q: Can I use Classcraft in my classroom if my students don't have individual devices?

A: Absolutely! You can handle all Classcraft operations with a single computer. If you have a projector, you can display Classcraft on your projector during class. When a student wants to use a power or modify their character, they can inform you, and it can be done from the class computer. You can also set a rule so that students can only use their powers or change their character at the beginning or the end of the day to streamline use.

Q: What’s the difference between the desktop and mobile versions?

A: You’ll need to set up your class on the desktop version of the game. The desktop version can also be used for everyday management. You can use the mobile app on the go or when walking around the class to give points to students. You can be logged in to one desktop browser and one mobile app at a time.

Q: What other platforms is Classcraft integrated with?

A: Classcraft is fully integrated with Google Classroom and Clever (as long as your district is using Clever). You may also log in with your Microsoft, Facebook, or Twitter account. If your accounts are linked to Classcraft, you may upload files directly from your Google Drive or from Microsoft OneDrive.

Q: How much setup or preparation is required?

A: The initial setup will require you to add your students and divide them into teams. Make sure that you set your class duration for balanced settings. Before you present Classcraft to your students, you might want to take some time to edit your behavior presets, powers, sentences, and random events to ensure that they will work with your classroom and help you achieve specific goals.

Once your setup is complete, you can use the “Introducer” feature, which is unique for each of your classes, for a smooth introduction. You can also take a look at other features you’re thinking of using throughout the year to get better acquainted with the game and to make sure the kids feel excited about playing Classcraft. 

Q: On a daily basis, how much time will Classcraft take?

A: Once the initial setup is complete, using Classcraft takes about 5 minutes of management per class hour.

Q: Can I edit my settings and presets after I’m done with the initial setup?

A: You can always edit account or class settings, even after completing the initial setup. This might happen if you notice that your presets are not working as intended or after asking your students for ideas. You can add behavior preset values while teaching, but if you make changes at any other time, be sure to let the students know! You can learn more about customizing your class settings here.

Q: How many students and classes can I have?

A: Whether you’re using the Free or the Premium version of Classcraft, you can have as many classes as you are teaching or as you need. Each class can contain up to 150 students.

Q: Can I play Classcraft for free?

A: Yes! With the Free version of Classcraft, you can set behavior presets and use several awesome Classcraft features, like the Random Events and the Wheel of Destiny. There’s also also a Premium version, which unlocks even more features, available for individual teachers or through school licenses.

Q: Can I try the Premium features?

A: You can try all the different Premium features by using the demo class, accessible from your teacher homepage.

image1.jpg

Q: What's the difference between an individual license and a school/district license?

A: Both the individual and the school/district licenses grant access to all the Premium features of the game.

An individual license lets a single teacher create, customize, and manage as many classes as they teach. The school/district license grants the Premium version to all the teachers within the school.

The school/district license also grants access to deeper analytics to help leaders get a better overview of what’s happening in their school or district. These features may also include heightened security, teacher and student rostering, group settings, PD training, and personalized support.

You can find more information about the different licenses on our Pricing page.

Q: Can I use Classcraft with other teachers?

A: If you teach a given class with a co-teacher, you and your co-teacher or aid would need to share login information in order to access and manage the same class. Sub-accounts are not currently available.

If several teachers in your school use Classcraft, you can connect to one another via Teacher Connect. This way, you can add students from shared rosters to ensure each student has only one account and character to manage across all their classes, which creates a more consistent experience over their school day and provides a more comprehensive view of student progress. Several settings may be adjusted when students are in multiple classes. You can find more information about using Classcraft with Teacher Connect here.

image5.jpg

Finally, if your whole school is using Classcraft through a school license, you’ll all be sharing the school student roster. 

Q: I need more help, what can I do?

A: You can find more information about the game and its different features on our Knowledge Center. We also have several video tutorials to help you get started and set up, or introduce you to the Classcraft’s features.

Our teacher forums are a great place to see what’s new in Classcraft, share your Classcraft experience and materials, or ask for tips. If you need further support, make sure to contact us through the live support chat (from 10 am to 4 pm EST) or at support@classcraft.com.

 

Here are some more articles to help you get started with Classcraft:

Was this helpful?
Can’t find what you’re looking for?
We've got you covered! Seriously.