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FAQ

See the most frequently asked questions to clarify any lingering points.

Related articles

Common questions when getting started What are some common issues when connecting to Classcraft? Why can't I use class codes and how can students join my class? How does Multi-Class work in the new experience? What does “Begin Setup” on my Teacher Dashboard mean? How do I add students from a spreadsheet or text document? Can I change a student's character class and appearance? How can I leverage the team aspect of Classcraft to its fullest potential? How can I make sure students fulfill their pledges after they fall? How can I minimize the time Classcraft is taking from teaching?

Why haven't my students or I received emails from Classcraft?

Sometimes, the school email server accepts the email but doesn’t transfer it to the intended recipient, likely for security reasons.

Check with your school email admin to make sure they whitelist emails coming from @classcraft.com.

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