Submit a request

Why am I having trouble connecting to Classcraft?

Check to make sure everything’s working smoothly. If the problem persists, you may wish to test Classcraft on two separate Internet connections to determine if your school connection is causing the issue.

You can give your school’s IT the following information to ensure proper connection to Classcraft:

  • Whitelist the following domain : *
  • Open the following ports : 443 and 80
  • Allow the websocket (wss) protocol
Was this helpful?
Can’t find what you’re looking for?
We've got you covered! Seriously.